Account Executive – Medical Communications

Company: Obsidian
Apply for the Account Executive – Medical Communications
Location: London
Job Description:

About Us!

At Obsidian, we’re passionate about transforming scientific communications to improve healthcare outcomes for everyone. As a specialist healthcare agency, dedicated to medical and scientific communications, we partner with global healthcare organisations to share knowledge that truly makes a difference.

Our diverse team of >70 academic scientists, strategists, and communications experts deliver cutting-edge solutions across:

  • Medical Affairs
  • Strategic Consultancy
  • Scientific Meetings and Events
  • Medical Education
  • Publications Planning and Delivery
  • Creative & Digital Services
  • Commercial Strategy

The Opportunity

This is a fantastic entry-level opportunity for someone looking to build a career in medical communications. As an Account Executive, you’ll support the delivery of client projects and gain hands-on experience across a variety of accounts. Working closely with senior team members, you’ll take on increasing responsibility, develop client-facing skills, and build a strong foundation to progress to Senior Account Executive.

  • Be part of a dynamic team of 25 account handlers and editorial specialists; specifically supporting the client services team
  • Take on supporting tasks for key accounts – therapy areas include: infectious diseases, rare diseases, cardiology, diabetes, women’s health, OTC brands, and consumer health.
  • Begin to Build strong, professional relationships with clients and external experts

What You’ll Do

Account & project support

  • Coordinate logistics for meetings and events, including delegate management
  • Support the delivery of projects, ensuring timelines and processes are met
  • Coordinate artwork jobs and track progress
  • Prepare and track contracts and key documentation
  • Organise meetings, take minutes, and maintain status reports

Planning & organisation

  • Assist with project timelines and scheduling
  • Contribute to budget tracking and project planning
  • Manage your workload effectively to meet deadlines

Client engagement

  • Build strong, professional relationships with clients and external experts
  • Support communications with clarity and attention to detail
  • Attend client meetings (including on-site where required)

Quality & compliance

  • Ensure all work aligns with internal processes and compliance guidelines
  • Escalate queries appropriately to maintain high standards

Team contribution

  • Work collaboratively with internal teams to deliver excellent client service
  • Contribute to a positive, supportive team environment
  • Share information and support colleagues where needed

What We’re Looking For

  • Some experience in medical communications, healthcare PR, or scientific event management (preferred)
  • Ideally a science degree (or relevant qualification) or a strong interest in healthcare communications.
  • Proactive, organised, and eager to learn and with excellent communication skills, both written and verbal
  • A strong team player with a collaborative approach
  • Able to manage multiple priorities and adapt to changing deadlines
  • Committed to delivering high-quality work and excellent client service
  • High attention to detail
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

What We Offer

  • Hybrid working: Only 2 anchor days per week in the office from our vibrant London office (near Fetter Lane, EC4).
  • AXA Private Healthcare (with family options), Aviva pension scheme, income protection, life assurance
  • 25 day’s holiday + bank holidays, plus gifted days at Christmas and your birthday off
  • Enhanced parental leave, cycle-to-work scheme, season ticket loan
  • Bonus schemes and employee referral rewards
  • Learning & Development: Comprehensive training programs, annual performance reviews, and opportunities to join working groups.
  • Wellbeing Support: EAP, mental health first aiders, AXA wellbeing calendar, and a dedicated wellbeing room.
  • Social Connection: Regular social events and a friendly, collaborative culture.

Ready to lead, inspire, and make an impact?

Join us at Obsidian and help shape the future of scientific communications.

Posted: May 29th, 2026