My client is an established, leading key supplier of multi licensed products to most major UK and European retailers. They are looking for an experienced Sales support / Merchandiser.
Candidates must have experience working with Apparel or Accessories in a similar role. The Sales support/ Merchandiser serves as a key bridge between the Sales and Production teams, ensuring smooth coordination and alignment to meet customer demands, quality standards, and delivery timelines.
This role requires strategic oversight and day-to-day involvement to ensure that products move efficiently through each stage of the production process, meeting all customer expectations. Additionally, the merchandiser plays a crucial role with customers, building a relationship founded on trust and collaboration, and actively participating in client meetings.
This role has the potential to be hybrid after an initial period.
Sales Support / Merchandiser – Key Responsibilities
- Must have experience with volume retail or supermarkets.
- Ability to Negotiate prices with factories and customers
- Raising orders
- Checking details on customer contracts
- Liaising with factories / in country merchandisers daily, on email & phone with regards to Critical Path order follow up
- Updating and analysing internal and customer critical paths
- Conducting weekly calls with In-country merchandisers and factories
- Work closely with production to monitor the workflow, addressing any bottlenecks or delays to keep production on track with sales goals
- Regularly communicate with sales teams to provide production updates, manage delivery timelines, and adjust schedules to accommodate shifting priorities or urgent orders
- Managing sample approval – sending lab dips/strike offs/samples to customer
- Coordinating between licensing department and QA/Tech on sample approvals
- Liaising with logistics department to ensure goods are delivered on time
- Liaising with design department, send artworks to factories
- Checking label artworks and giving approvals to factory
- You must have a permanent full right to work in the UK to be considered for this role.
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