Lead Product Support Engineer

Company: Fortress Recruit Ltd
Apply for the Lead Product Support Engineer
Location: Poole
Job Description:

Fortress Recruit are now recruiting for a Lead Product Support Engineer on behalf of a leading defence manufacturer in Poole, to join their growing Production Engineering team.

This role will provide technical leadership across manufacturing, supporting complex electro-mechanical products throughout the production lifecycle.

Key responsibilities include:

  • Lead and manage the day-to-day activities of the Product Support Engineering team
  • Act as the primary technical escalation point for assembly and manufacturing issues
  • Provide hands-on troubleshooting and root cause analysis across production
  • Collaborate with design, quality, supply chain and operations teams
  • Support supplier discussions around manufacturability and components
  • Drive continuous improvement across quality, efficiency, and output
  • Support new product introduction and lifecycle engineering activities

To be successful, you’ll have:

  • Degree in Electrical or Mechanical Engineering (or equivalent experience)
  • 5+ years’ experience in manufacturing, production, or assembly engineering
  • Previous leadership or supervisory experience
  • Strong technical problem-solving skills within electro-mechanical environments
  • Experience using CAD tools such as SolidWorks or CREO
  • Ability to communicate effectively across multiple levels
  • Experience working in complex or regulated engineering environments
  • Eligibility for SC clearance (5 years’ UK residency without visa or sponsorship requirement)

This is a key engineering leadership role within a well-established defence organisation, offering the opportunity to influence product performance and manufacturing excellence across globally deployed systems. This is a full-time, permanent role based on-site in Poole, with competitive salary, plus training and development opportunity.

For a confidential conversation or to request the full job description, please click apply and send a full copy of your CV to Becki.

Posted: May 23rd, 2026