Hybrid – Hyde (Greater Manchester) with UK travel and international travel as role expands
Are you a commercially minded leader with a passion for improving outcomes in SEND and inclusion?
Findel Education is developing a new SEND Provision & Inclusion capability to support schools, trusts and local authorities in delivering effective, needs-led provision across inclusive learning environments. We are now seeking a commercial and strategically capable leader to shape and grow this proposition.
About the role
This is a fantastic opportunity to lead the development of a credible and scalable SEND offering, aligned to how schools identify need, plan provision and make purchasing decisions. You will work across proposition development, customer engagement and go-to-market activity, helping to build a practical and commercially sustainable approach.
Reporting to the CMO and working cross-functionally with Buying, Sales, Ecommerce and Marketing teams, you will establish the positioning of Findel as a trusted partner in the SEND and inclusion space.
Key responsibilities
- Lead delivery of the SEND Provision growth strategy, aligned to wider commercial objectives.
- Drive commercial performance through proposition development, range optimisation and needs-led solutions.
- Identify growth opportunities across SEND needs, provision types and customer segments using market insight.
- Support development of practical, outcome-led bundles and inclusion-focused solutions.
- Shape a credible proposition aligned to SEND frameworks and inclusive classroom practice.
- Build strong understanding of customer challenges, including funding pressures and decision-making processes.
- Partner with Sales and Marketing to strengthen engagement and support consultative, solution-led approaches.
- Contribute to campaigns, events and partnerships that drive SEND awareness and engagement.
- Improve the end-to-end customer journey, including digital discoverability and ecommerce experience.
- Collaborate with Buying and cross-functional teams to align range direction with customer and commercial priorities.
- Build relationships with SENCOs, MATs, inclusion leaders and wider practitioner networks.
- Support the development of external partnerships and represent Findel professionally within the SEND and inclusion community.
About you
You will bring a blend of strategic thinking and practical delivery, with the ability to work across teams and influence stakeholders. You will be collaborative, commercially aware and motivated by improving outcomes in inclusive education.
Skills & Experience
Essential
- Commercial or proposition leadership experience within specialist sectors or related environments.
- Experience within SEND, inclusion, education services or specialist provision.
- Strong strategic and cross-functional leadership capability.
- Experience developing customer-led propositions or category growth plan.
- Ability to influence stakeholders across commercial, product and customer function.
- Strong communication, relationship-building and execution skills.
Desirable
- Understanding of schools, MATs or public-sector education environments.
- Experience supporting consultative or solution-led sales approaches.
- Exposure to digital commerce, customer engagement or content-led marketing.
Appointments will be subject to appropriate safeguarding checks.
SEND & Inclusion Experience
We welcome candidates with SEND leadership experience, specialist inclusion expertise or strong experience working alongside SEND stakeholders and education settings. Relevant qualifications such as NASENCO, Speech & Language Therapy, Occupational Therapy or similar backgrounds are advantageous but not essential.
Why join Findel Education?
Findel is the UK’s leading educational resource supplier, supporting schools and nurseries through our inspirational brands: Hope, GLS, LDA, Davies Sports, and Philip Harris. Part of the €1bn turnover Manutan Group, we believe inspiring future generations is a cause worth championing. Purpose-led, we are EcoVadis rated for sustainability, a certified Great Place to Work, and driven by the Findel Foundation.
Visit findel.co.uk to see how we’re moving education forward.
We are committed to building an inclusive workplace that reflects the communities we serve. We actively encourage applications from candidates with lived experience of SEND, education or inclusion, and from underrepresented backgrounds.
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