About the Service
East Anglia community services supports 10 adults (male and female) in 4 separate supported living homes that range from 3 adults living together to a single person service. These services are located in Mildenhall, Kenny Hill and Beck Row in Suffolk. The services promote independence and are person centred services.
About the Role
A fantastic role that is responsible for driving operational excellence in the delivery of services, and employee performance. The Service Manager will support continuous improvement and contribute to service development through reflective practice and innovation, in alignment with organisational priorities.
What You’ll Do
- Prepare services for inspection readiness & contribute to service redesign and transformation.
- Lead safeguarding and risk management processes.
- Lead & develop staff through regular supervisions, appraisals, coaching & mentoring.
- Manage recruitment, onboarding and retention strategies to build resilient teams.
What We’re Looking For
- Strong leadership and people management skills with a track record of developing teams.
- Ideally hold a QCF Level 5 or equivalent, or be willing to work towards this qualification.
- Resilience under pressure and ability to adapt to changing priorities.
What You Can Be Offered
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more.
- Healthcare – Cash plan for permanent staff.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
Full-time position – 37 hours per week.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Applications are sought from anyone suitably qualified and experienced for the role, particularly welcome from autistic people.
All staff are required to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential.
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