Remote-First Service Desk Engineer (Level 1) | UK-based

Proactive.IT Appointments Limited is hiring a Level 1 Service Desk Engineer for a remote-first position. This role involves providing IT support for various end-user issues while ensuring high standards of service quality.

The ideal candidate has a minimum of 3 years’ experience, strong Microsoft 365 support skills, and is capable of working independently within a rotating shift schedule. Excellent communication skills and a structured troubleshooting approach are essential.

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