Job Title:Quality Assurance Manager
Function: Supply Chain
Location: South Lumley Street, Grangemouth – Hybrid working
Job Level: (Internal Reference Only) 4
Contract: Full Time/ Permanent – 35 hours per week
Role Reports to: Quality and Compliance Manager
Date vacancy will close: Friday 5th May 2026. Where we receive high numbers of applications wemay close vacancies early. If you think this is the right opportunity for you please don’t delay in applying!
Who we are:
Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand-out. Enabled by our brilliantcommunity of 675 colleagues, reaching across 17 countries and counting. We’re led by our values, continuing to grow and invest and looking for great talent to join our brilliant community. Ready to hear more?
What the opportunity looks like:
The Quality Assurance Manager is responsible for ensuring robust quality standards are in place and adhered to across our product portfolio. The role is responsible for implementing, maintaining and improving the quality system and imparting a culture of quality to support the continuous business growth ensuring the quality standards of finished products are achieved and continuously improved.
A key part of the role involves managing relationships with retailers, customers and accreditation bodies, ensuring successful audit and customer satisfaction. Close collaboration with internal functions, leading and development of the QA team, with 3 direct quality assistants reporting into the role.
Leads, motivates and coaches the technical team of 3 Quality Assistants in line with the Company Values to maximise employee engagement and ongoing development of the QA function.
Determines and agrees internal quality procedures, standards and specifications ensuring appropriate systems for inspection are developed and implemented.
Specifies quality requirements of raw materials with suppliers and internal parties and has overall responsibility in developing and implementing agreed specifications.
Works with operating staff to establish procedures, standards and verification systems.
Lead the investigation and root cause analysis of customer complaints data, ensuring corrective actions are implemented within the process or with packaging suppliers
Understands, applies and maintains relevant standards and code of practices – IS09001, BRC, major customer standards and HACCP.
Direct involvement with BRC and customer audits/visits, and completion of all non-conformances/feedback requirements.
Skills and experience that will help you be a success:
For this role we’re looking for:
Experience in a similar role within FMCG/manufacturing environment.
Proven team leader experience who can set objectives, performance manage a team and develop individuals to achieve their potential.
Accredited internal auditor/ lead assessor with practical experience.
HACCP qualification.
Experience of implementing leading edge Quality strategies.
Comprehensive knowledge and understanding of ISO 9001, BRC standards, HACCP and GMP.
Comprehensive understanding and experience of packaging processes would be beneficial.
We believe that everyone has the potential for growth in our roles! You may feel you don’ttick every box for this role,but if you believe you have relevant experiences that could help you succeed we’d much rather you apply rather than rule yourself out based on any self-limiting beliefs!
Why join us:
We offera competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies. Our Rewards &Benefits page has further information.
Our application process:
If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.
Our team read each and every application, therefore you’ll hear back from us in due course.
Candidate guidance on the use of AI in the application and screening process can be found on our career site.
Should you requireany adjustments to our recruitment process to help you be at your best then please contact us atHRTeam@whyteandmackay.comand we’ll do what we can to support.
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