Front Office Supervisor – Lead Guest Service & Upsell

Royal Lancaster London is seeking a Front Office Supervisor to deliver exceptional service and maintain high standards in our Front Office Department. This permanent role offers annual earnings up to £32,000. You’ll ensure all guests are registered efficiently, confidently use systems like OperaCloud, and upsell room types to maximize departmental goals.

Join our team celebrated as one of the happiest hotels in London, with numerous employee benefits including a pension scheme, discounts, and complimentary stays after probation. We value positive energy and diverse backgrounds in our family-oriented workplace.

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