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Up to £12.82 per hour
Peterborough, England, Anglia
Customer Order Management Administrator
Contract
Kinetic PLC are proud to be supporting one of our clients in the recruitment of an Order Processing Administrator to join their team at their Peterborough site. This is a temporary opportunity to provide essential administrative support to the Customer Order Management team. The role is non-customer facing and focuses on processing orders, maintaining accurate data, and supporting the full order lifecycle to ensure smooth operations. Location: Peterborough (Hybrid – 3 days onsite) Contract: 6 months Start Date: May 2026 Pay Rate: £12.82 per hour Hours: 37.5 per week (flexible office hours) Key Responsibilities * Process customer orders accurately and within set deadlines * Allocate parts to orders within internal systems * Prepare and distribute export and shipping documentation * Maintain and update customer and order data to ensure accuracy * Carry out data cleansing activities across systems * Support order lifecycle tasks such as new customer setup and credit/debit processing * Produce and distribute internal reports * Provide general administrative support including filing, scanning, and document handling * Identify and escalate any issues or delays in a timely manner * Suggest improvements to processes where possible Performance Expectations * Achieve a high level of accuracy in order processing * Process around 24 orders / 90 lines per day * Complete the majority of service requests within 4 hours * Develop knowledge across multiple regions Skills & Experience * Previous experience in order management or a similar role is beneficial * Comfortable carrying out repetitive tasks with strong attention to detail * Good IT skills, including Microsoft Office * Well organised with the ability to manage workload effectively * Able to follow processes and work within structured guidelines Key Competencies * Results-driven with a focus on meeting targets * Clear and effective communication skills * Strong attention to detail and accuracy * Willingness to learn and develop * Understanding (or willingness to learn) of order processing and systems Education * GCSEs (or equivalent) or relevant work experience Kinetic plc is a Recruitment Consultancy with over 40 years’ experience delivering staffing solutions to the engineering, manufacturing, and technical industries. Kinetic plc treats all applications confidentially and reviews all submissions. Those that do not meet the specification may not be contacted, but their CV will be retained for consideration against future opportunities.
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Job Reference:972501
Contact:Paige Watson
Tel:0161 874 1645
paige.watson@kinetic-industrial.co.uk
Kinetic PLC are proud to be supporting one of our clients in the recruitment of an Order Processing Administrator to join their team at their Peterborough site. This is a temporary opportunity to provide essential administrative support to the Customer Order Management team. The role is non-customer facing and focuses on processing orders, maintaining accurate data, and supporting the full order lifecycle to ensure smooth operations. Location: Peterborough (Hybrid – 3 days onsite) Contract: 6 months Start Date: May 2026 Pay Rate: £12.82 per hour Hours: 37.5 per week (flexible office hours) Key Responsibilities * Process customer orders accurately and within set deadlines * Allocate parts to orders within internal systems * Prepare and distribute export and shipping documentation * Maintain and update customer and order data to ensure accuracy * Carry out data cleansing activities across systems * Support order lifecycle tasks such as new customer setup and credit/debit processing * Produce and distribute internal reports * Provide general administrative support including filing, scanning, and document handling * Identify and escalate any issues or delays in a timely manner * Suggest improvements to processes where possible Performance Expectations * Achieve a high level of accuracy in order processing * Process around 24 orders / 90 lines per day * Complete the majority of service requests within 4 hours * Develop knowledge across multiple regions Skills & Experience * Previous experience in order management or a similar role is beneficial * Comfortable carrying out repetitive tasks with strong attention to detail * Good IT skills, including Microsoft Office * Well organised with the ability to manage workload effectively * Able to follow processes and work within structured guidelines Key Competencies * Results-driven with a focus on meeting targets * Clear and effective communication skills * Strong attention to detail and accuracy * Willingness to learn and develop * Understanding (or willingness to learn) of order processing and systems Education * GCSEs (or equivalent) or relevant work experience Kinetic plc is a Recruitment Consultancy with over 40 years’ experience delivering staffing solutions to the engineering, manufacturing, and technical industries. Kinetic plc treats all applications confidentially and reviews all submissions. Those that do not meet the specification may not be contacted, but their CV will be retained for consideration against future opportunities.
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