Specialist, Client Processing Representative

Title in the contract: Specialist, Client Processing

Location: Manchester.

Responsibilities

• Setting up and maintaining member records, and issuing welcome information
• Processing contributions accurately and on time
• Calculating and processing pension benefits
• Paying benefits via payroll systems and monitoring ongoing pension cases
• Completing bank reconciliations and managing payment processing
• Calculating death benefits
• Supporting annual activities and projects, including tax code uplifts, regulatory reporting, and residency tax status updates

Qualifications

• Exceptional attention to detail
• Excellent written and verbal communication skills
• Strong listening skills with the ability to follow instructions accurately
• A calm, positive approach, even under pressure
• Proficient IT skills
• Essential pension qualifications and/or demonstrable pensions experience

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

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