Senior Customer Business Manager

Company: Premier Foods
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Job Description:

Permanent, Full Time Home-based position. Join Premier Foods — where people, brands and purpose come together.

We’re proud to be one of the UK’s largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain’s best‑loved brands, found in 94% of households nationwide, making us one of the UK’s top three ambient food suppliers. From much‑loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites — and continues to grow.

You’ll lead our Waitrose Grocery business while also developing our presence within Marks & Spencer.

What You’ll Be Doing

  • Own full P&L responsibility, delivering against key financial targets
  • Lead the development and delivery of Joint Business Plans (JBPs) and promotional strategies
  • Drive supplier planning that unlocks growth through strong execution
  • Lead internal and external performance reviews, identifying risks and opportunities
  • Negotiate and deliver impactful promotional programmes and range plans
  • Drive innovation and NPD success, using strong influencing and selling skills
  • Deliver accurate forecasts in partnership with Supply Chain and Finance
  • Collaborate with Marketing and Category to close distribution gaps and win new business
  • Ensure pricing and promotional strategies are effectively executed
  • Manage account planning, financial tracking and commercial performance

What we’re looking for

  • Strong experience in customer account management within FMCG
  • Proven ability to influence and negotiate at a senior level
  • Strong commercial awareness and data‑led decision‑making
  • Experience building winning relationships with customers and stakeholders
  • Strong cross‑functional collaboration skills
  • Confident communicator with the ability to lead and inspire

What We Offer You In Return

  • Competitive salary + car allowance
  • Annual bonus scheme
  • 25 days holiday + bank holidays
  • Holiday Purchase Scheme
  • Sharesave Scheme
  • EV Car Scheme
  • Pension & life assurance
  • Private medical
  • Access to wellbeing resources and colleague networks

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

We’re proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.

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Posted: May 27th, 2026