Security Officer

Location: Kingston Upon ThamesBench Team (cover shifts)Salary: £15.35 per hour

Position Overview

Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention.

Responsibilities & Duties

• Collaborate with the in-house security management team, following instructions from Hospital Security Managers.
• Manage queues, entrances, lobbies, wards, and car parks around the hospital premises.
• Provide assistance to the public, offering directions and information about the hospital and local area.
• Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence.
• Offer support to NHS staff and respond promptly to any incidents or emergencies.
• Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention.
• Maintain effective communication via two‑way radios and accurately report activities and incidents.

Requirements

• Valid Door Supervisor licence.
• Able to commute to Kingston Upon Thames.
• Right to Work in the UK.
• 5‑year employment/educational history.
• Able to work in a fast paced, challenging environment.
• Able to keep cool under pressure.
• Proficiency in using two‑way radios.
• Excellent written and verbal communication skills.
• Professional appearance and demeanor.

Preferred (but not essential) Requirements

• Previous experience in NHS environments.
• Security experience with conflict management.
• Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management.

Benefits

• Onsite training provided
• Perkbox Benefits
• Hospital Security can be physically touch, mentally challenging and extremely rewarding!

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