Attendance and Engagement Officer – Ealing

Company: Arden University
Apply for the Attendance and Engagement Officer – Ealing
Location: Ealing
Job Description:

Salary: £25,000 – £27,000 per annum

London Weighting: £4,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Student Persistence Manager

Department: Student Experience

About the Opportunity

Your role will involve supporting Student Support teams by gathering and monitoring student attendance and online engagement data. You will deliver precise and timely information to assist with the implementation of Arden University’s attendance and engagement policy. Proficiency with various IT tools and confidence in handling datasets for analysis and review are required for this position.

About You

  • A relevant undergraduate degree or prior experience in a similar position
  • Strong proficiency in Microsoft Office, especially Excel, along with confident use of email and internet tools
  • Excellent verbal and written communication skills
  • Strong planning and organisational abilities, with a focus on managing workflows effectively
  • A confident, courteous, and professional telephone manner
  • The ability to work efficiently both independently and as part of a team

Benefits

Employees benefit from:

  • 30 days holiday + bank holidays on-top, and even a Christmas closure!
  • A generous Aviva pension plan, company contributions starting from 7%
  • Bupa plan option
  • Private Medical Insurance coverage (applies to certain job roles)
  • Access to Perkbox benefits
  • Study any Arden course for free, with a discount for all family and friends
  • Plus, other excellent benefits
  • Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education

Closing Date: Tuesday 9 June

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

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Posted: May 29th, 2026