Night Emergency Call Handler — Calm Help That Saves

Appello is seeking an Emergency Call Handler for part-time night shifts in Norwich. This role is crucial in providing reassurance and help to vulnerable clients. You will be responsible for answering calls, managing distressing situations, and contacting emergency services when needed.

Ideal candidates will have a minimum of 1 year’s experience in a call center, demonstrate strong empathy, and possess a resilient nature. Compensation is £12,458.16 per annum, alongside appealing benefits including holidays and discounts.

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