We have exciting opportunities for Claims Handlers to join us in our Perth based office, so why not kick start your career with us here at Aviva! Claims Handler careers are different here at Aviva. This is a hybrid working position, with 50% of your working week being spent in our Perth office and 50% from home (once deemed competent in the role and able to work within a level of autonomy). As a Claims Handler, you’ll be supporting customers through what can be a stressful and emotional moment in their lives; be that water damage, break-ins, an unexpected event or significant damage to their home. You’ll gather information, assess claims in line with our policy and procedures, setting expectations and making confident decisions. full training and ongoing continuous development will be provided. Varied shift patterns covering the hours of 8am-9pm Monday to Friday and 8am-8pm alternate Saturday and Sunday’s. Our current rotation is one late shift every 4 weeks and 1 weekend day shift every 4 weeks. You will be required to be flexible with these hours as shifts for this role are on a rota basis. We are also open on Bank Holidays. Career Pathway opportunities: Home claims is a large and diverse part of Aviva, offering meaningful and long-term career growth. Technical claims roles. Coaching or mentoring. We support further development through structured training, opportunities to specialize and access to internal career programmes. Starting salary of £26,700 – £29,650 (This role falls under Aviva’s “Pay progression scheme”, so the further you develop in this role the higher the salary will be)~ Bonus opportunity – 6% of annual salary (Actual amount depends on personal and company performance).~ Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.~25 days holiday plus bank holidays, with the option to buy or sell up to 5 days.~ Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts.~ Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn schemes.~ Brilliantly supportive policies including parental and carer’s leave.~ Flexible benefits to suit you, including sustainability options such as cycle to work.~ Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.~ Comprehensive wellbeing support and tools.~ Private Medical Benefit scheme.
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