Major / Complex Senior Loss Adjuster / Manager

Company: Trades Workforce Solutions
Apply for the Major / Complex Senior Loss Adjuster / Manager
Location: Watford
Job Description:

Job Title – Major / Complex Loss Adjuster / Manager

Contract – Permanent

Salary – £60,000 – £80,000 + Car + Bonus (OTE £100,000 – £110,000)

Location – Hertfordshire

Job Purpose

To carry out the loss adjusting of Major Loss, complex and High Net Worth claims including subsidence and escape of oil.

Duties and Responsibilities

  • To handle claims in line with company requirements and particularly the demanding service standards of M&CL clients
  • To be on call 1 week in 3 for out of hour calls
  • To ensure key performance indicator targets are reached and maintained
  • To actively progress and control all cases
  • Understand Individual client requirements
  • Handle customers effectively and fairly in line with HNW insurers requirements
  • Be flexible at all times and able to accommodate demanding appointment schedules
  • Action all work in line with company and client requirements
  • Build effective relationships with clients, brokers and others
  • Communicate regularly with all interested parties
  • Produce reports of highest quality
  • Ensure technical accuracy of the highest standard
  • Produce high quality personalised outgoing correspondence
  • Work within a team environment to achieve best results either on individual losses or group results
  • Interact with existing clients to maintain and further existing relations and procure new business

Skills and Experience

  • Required to have previous experience within a similar role
  • To be at least progressing towards or completion of ACILA, FCILA or other professional qualifications a preference
  • Top quality interpersonal skills
  • Ability to work in a fast paced and changing environment
  • Dependability and persistence are essential
  • Proven track record of general property adjusting and high net worth
  • Experience of major losses is preferable
  • Completely flexible approach and adaptable to changing priorities
  • Accustomed to working under pressure in a fast pace, demanding environment
  • Full, clean driving license required

Contact

For extra information please contact Glen Parker on 07535 748 255

Email: glen.parker@lawesgroup.co.uk

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Posted: May 27th, 2026