Store Manager

Location: Rochdale Exchange

Hours: Full Time, minimum of 40 hours per week

Salary: Up to £34,195 per year

Job Type: Permanent

A typical day as a Store Manager

• Lead by example to create a friendly, professional, and memorable experience for every customer.




• Handle customer queries, complaints, and feedback, coaching your team on best practices.




• Prepare and serve coffee, drinks, and food, ensuring all items meet brand standards.




• Manage tills, cash handling, end-of-day reconciliation, monitor sales, and control costs to support profitability.




• Keep the store clean, organised, and compliant with food safety, hygiene, and health & safety regulations.




• Identify and report maintenance issues promptly for timely resolution.




• Monitor stock levels, place orders, and run stock takes to ensure smooth operations while minimising waste.




• Provide clear direction to your team, delegate responsibilities, and maintain communication with senior management.




• Collaborate with colleagues across the company to share best practices and support broader initiatives.




• Proactively resolve operational challenges and maintain high service standards.




• Motivate, coach, and train your team to build a high-performing, engaged workforce.




• Take full ownership of store operations, including opening, closing, and lone working.




• Attend company-wide meetings and Zoom sessions, ensuring store alignment with company goals.




• Promote a positive workplace culture, setting expectations for professionalism, accountability, and teamwork.

Salary potential based on a 48 hour working week, with a guaranteed 40 hour contract.

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