Complaints Advisor – Social Housing (Hybrid)

Karter Thomas Ltd is seeking a Complaints Advisor to join their customer experience team, based in South West London. This hybrid role focuses on managing and investigating complaints to ensure a high-quality service and positive outcomes for residents.

You will work closely with stakeholders while maintaining accurate records of complaints. A strong background in the social housing sector is essential, with excellent communication and problem-solving skills being a must.

The position offers a supportive working environment and an opportunity to influence service delivery.

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