Hydrosave UK Ltd, part of the South Staffordshire Group – a 3,000‑strong organisation behind South Staffs Water, Cambridge Water and other leading utility support businesses – is seeking an experienced leakage detection field team lead to join our team. You will be working within an experienced team focused on safety, customer service and efficiency.
Job Title: Field Team Leader
Location: Deephams
Salary: £37,500.00
Responsibilities
- Lead field teams in identifying and accurately pinpointing leaks across the Thames Water Network
- Utilise specialist leakage detection methods, technology, and industry best practices to deliver first‑class service
- Conduct thorough risk assessments to ensure safety remains the highest priority on all jobs
- Support and guide team members to maintain high operational standards and effective field performance
- Liaise with clients and customers, ensuring exceptional service and responsiveness to their needs
- Produce accurate reports and documentation relating to leak findings and field activities
- Ensure compliance with all health and safety protocols and company procedures
- Coordinate daily work plans, resources, and priorities to meet project and client requirements
- Mentor and develop field staff, sharing technical knowledge and best practice
- Represent Hydrosave UK Ltd professionally while working independently across outdoor environments
Qualifications
- Possess the technical knowledge and skills necessary for providing first‑class service in Leakage Detection & Management, with a strong understanding of detection methods, technologies, and industry best practices
- Show flexibility and adaptability to meet client needs, ensuring all customer service standards are exceptional
- Strong commitment to health and safety protocols
- Proven customer service skills
- Previous work history in same or similar outdoor role
- Full and valid driving licence issued in the UK / EU
- Pass background and drug and alcohol screening
Benefits
- Family‑Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
- Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
- Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
- Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
- Professional Development: Hands‑on training and ongoing career development opportunities
- Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
- Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards
We are committed to building a team that reflects the diversity of the communities we serve. We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.
We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.
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