Lead Audiologist
Location: Mobile across Surrey practicesContract Type: Full-time, PermanentSalary: £50,000 – 65,000 Per Annum. Plus£5000 car allowance per annum. PlusIncentive scheme.
Role Purpose
The purpose of this role is to provide high-quality, patient-centred audiology care as a qualified,HCPC-registered Hearing Aid Dispenser/Audiologist, delivering thorough assessments and personalisedhearing solutions across multiple clinic sites (Banstead, Purley, Croydon, Bookham and Caterham). You willuse strong communication and interpersonal skills to support patients throughout their hearing-carejourney, while being adaptable, proactive, and open to innovative ways of working. Above all, you willdemonstrate a genuine passion for delivering excellent patient care and continuously improving servicequality.
Key Responsibilities
- Provide effective line management for the Surrey team, approve holiday and communicating withHR and other managers for rota changes and staffing levels.
- Create and manage staff rotas for the Surrey Audiology team.
- Report weekly KPI’s to Head of Audiology.
- Be pro-active when on site, with staff training, awareness building and marketing.
- Be able to build rapport with practice staff.
- Carry out full hearing assessments.
- Fit, programme, and verify hearing aids.
- Conduct microsuction wax removal (training in this is preferred but not required).
- Perform Tympanometry confidently .
- Provide aftercare and ongoing patient support.
- Build strong patient relationships and deliver person-centred care.
- Work across different Surrey branches (driving required).
- Support service development and contribute to new ideas/processes.
- Ensure thorough awareness of clinical techniques and product availability, through professional journals, attending seminars, training sessions and exhibitions to assist in ensuring that knowledge,CPD points and registration is kept up-to-date.
Requirements
- HCPC registration.
- Full UK driving licence and access to reliable car.
- Ability to travel across Surrey branches.
- Qualifications and Experience .
- BSc (Hons) in Audiology or Foundations Degrees for Hearing Aid Dispensers (HADs).
- Tympanometry experience beneficial.
- Microsuction experience beneficial.
Skills and Attributes
- Excellent communication skills and passion for customer service.
- Adaptable and comfortable working between sites.
- IT skills (Word, Excel etc) and good organisational skills are also called for.
- Must be enthusiastic, willing to learn new skills and able to adapt to a role that is often evolving.
Rewards and Benefits
- Competitive salary (dependent on experience) .
- Continuing education and training support .
- Company pension scheme.
- Incentive scheme.
- Staff and family discounts.
- 33 days holiday including bank holidays.
- Career progression opportunities.
- Team building events.
- Company sick pay.
- Monthly rewards scheme.
- EAP scheme.
- No Sunday or Bank Holiday working, includes 1 Saturday off a month.
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