We’re looking for a passionate and proactive Sustainable Transport Project Officer to help deliver our ambitious programme of sustainable travel projects and initiatives. If you care about tackling the climate emergency, improving local streets, and supporting communities to walk, cycle and travel more sustainably, this role is your opportunity to make a real difference.
Role overview
A Sustainable Transport Project Officer plays a key role in planning, delivering and monitoring projects as part of our wider Enjoy Waltham Forest Programme. This hands‑on, varied role balances project work, stakeholder engagement, and the administration of key services such as our secure cycle parking portfolio. You’ll join a committed and collaborative team working to improve air quality, support residents to choose healthier modes of transport, and make travelling around the borough more accessible for all.
Responsibilities
- Design, plan, and deliver a range of sustainable transport projects including walking, cycling, electric vehicle, and car club schemes.
- Support the administration of services we offer, including cycle parking and School Streets.
- Engage with communities through in‑person and virtual activities to shape project design and evaluate impact.
- Handle correspondence and prepare reports, briefing notes and performance data.
- Analyse research, data and qualitative feedback to build a strong evidence base for decision‑making.
- Optimise occupancy levels of cycle parking facilities through efficient membership management.
- Plan and carry out in‑person and virtual stakeholder engagement to inform and evaluate scheme design.
- Collate and monitor performance data for sustainable transport projects.
Qualifications
- Degree, equivalent, or vocational qualification in a relevant subject or area.
- Minimum 5 GCSEs (A‑C / 9‑5) including Maths and English.
- Demonstrable interest in sustainability and/or transport.
- Experience working in a fast‑paced, customer‑focused environment.
- Excellent knowledge and application of IT systems and software packages.
- Relevant legislative and/or procedural knowledge for specialist area.
- Ability to work with minimum supervision, using problem‑solving skills and initiative to provide a customer‑focused support service.
- Excellent levels of literacy and numeracy.
- Ability to work flexibly, balancing competing priorities and meeting deadlines while understanding the needs, timescales and deadlines of others.
- Ability to deal diplomatically and confidentially with a wider range of stakeholders internally and externally.
- Ability to identify improvements to processes and systems and to share the recommendations with the wider team.
- Ability to produce a reasoned report on a relevant subject.
- Ability to think logically and demonstrate numeracy.
- Ability to complete work within specified timescales and budgets.
- Satisfactory employment references and CIFAS identity checks.
- Satisfactory declaration of interest.
- This role is subject to safer recruitment practices as it involves work with children and/or vulnerable adults.
- Satisfactory DBS check.
- Fluent spoken English is required for public‑facing roles, but no specific English language qualifications or accents are specified.
Why Join Us?
- Opportunity to work on projects that make a measurable difference to residents in Waltham Forest.
- Join a friendly, passionate and award‑winning team.
- Opportunity to develop new skills in project management, behaviour change and community engagement.
- Flexible working arrangements, with a mix of office, home and site‑based activity.
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident‑focused, insight‑led, digitally driven and commercially minded, focusing on the needs of our existing and future residents.
London Borough of Waltham Forest is one of the biggest employers in the area and is committed to creating a healthy, fair and inclusive workplace. This commitment is reflected in our focus on fair pay and conditions, workplace well‑being, skill development, promotion, and diversity and recruitment.
Waltham Forest is a diverse borough where diversity is valued and integral to both service delivery and employment of its staff. The Council is proud of its rich mix of communities and uses its statutory duties on race, gender and disability equality, and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity. The Council commits to the following equality objectives: promote equality of opportunity, oppose all forms of discrimination and disadvantage, ensure workforce diversity, and provide fair, accessible and excellent services to all. Respecting diversity is a core Council value.
The Council operates an anonymous shortlisting process to reduce the risk of bias in its recruitment activities, hides personal information that could identify individuals until shortlisting, and gives internal candidates consideration first for roles graded up to scale SO2, including those who self‑identify with the Disability Confident scheme.
We are keen to support employees to balance their working life with other commitments. Wherever possible, we consider working arrangements that suit an individual’s circumstances while still meeting the needs of the Council. If you would like to discuss flexible working options for this role, please contact the person listed below or discuss during your interview.
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