Deputy Manager – Full Time – Kingston

Deputy Manager – Full Time – Kingston

Salary £31,250 per Annum (Includes London Weighting) plus the chance to earn up to £2,400 performance‑related bonus. Contractual hours 37.5. Basis Full time. Region: KT1 1SS.

Key Responsibilities

• Support and motivate colleagues to achieve store goals and deliver outstanding service
• Help train and develop a flexible, multi‑skilled team that meets customer needs with confidence and care
• Ensure a welcoming, professional in‑store environment where every customer receives the right outcome for their situation
• Promote best practices and ensure the store operates safely, securely, and in line with all policies and regulations
• Drive performance and support the team in achieving key financial targets
• Collaborate with the wider area team, sharing insights and best practices to support overall business success
• Assist in implementing new products, policies, and procedures, ensuring smooth transitions and minimal disruption

What We’re Looking For

• Passion for high standards and delivering exceptional customer and team experiences
• Excellent verbal and written communication skills
• A strong desire to lead, support, and develop others
• A customer‑first mindset with a proactive attitude
• Previous supervisory or management experience in a financial services or customer‑facing role
• Multilingual skills are a bonus – due to the diversity of our customer base

What We Offer

• 30 days of holiday (including bank holidays), rising to 33 days with length of service
• Flexibility to buy or sell holiday days to suit your lifestyle
• Access to a private healthcare plan
• Cycle to work scheme and season ticket loans
• Preferential currency exchange rates
• Generous staff discounts – up to 25% off jewellery and high‑end watches
• Incentive schemes to reward your achievements
• Exclusive discounts at leading retailers via our employee perks portal

Ready to lead with purpose and make a difference?

Apply now and become part of a company that values people, passion, and potential.

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