Reporting Line: Talent Development Manager
Contact Type: Fixed Term Contract – 9 months
Location: London
Closing Date: 13th May 2026
What to expect
The Talent Development Partner – Capability is responsible for supporting the design, coordination and delivery of impactful Performance, Talent and Development initiatives as part of the Talent Management strategy. This role plays a key part in building enterprise-wide initiatives that supports the overall organisational culture, performance and transformation agenda.
The Talent Development Partner – Capability will design learning and development interventions aligned to capability frameworks, skills gaps and future requirements, translating capability needs into clear learning outcomes, programme structures and development journeys.
Determine the most appropriate design approach for each capability topic, leading the design of workshops, blended learning, on‑the‑job development and cohort‑based programmes, whether developed in‑house or with external specialist partners.
Ensure learning design is embedded and aligned with performance management, talent, succession and career development processes, supporting practical application to real‑world challenges. Support the development and review of learner materials, facilitator guides and supporting resources; coordinate learning activity as required; and use insight, evaluation data and participant feedback to continuously refine design and maximise impact.
What we can do for you
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 25 days annual leave that increases with tenure
- Up to 10% individual performance based – incentive scheme
- Access to Benenden Healthcare
- Life assurance
- Full support from our employee assistance programme and access to our employee benefits platform
- Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office ‘Everybody’s Business’. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed
Qualifications
- Degree or equivalent experience in HR, L&D, Psychology, or related field
- Relevant professional accreditation (e.g. CIPD, coaching, psychometrics, development tools)
Experience
- Strong experience in designing and delivering performance, talent and development initiatives in a large, complex organisation
- Confident working with, providing guidance and influencing senior stakeholders and executives on performance, talent and development initiatives
- Skilled in assessing and advance performance, talent and development initiatives based on feedback and external analysis
- Experience working with external learning partners, internal and external system partners, coaches, or leadership development providers
- Able to evaluate performance, talent and development outcomes and translate insights into actionAbility to handle sensitive data and information confidentially and discreetly
- Strong presentation and delivery skills
- Excellent written and oral communication skills
Skills & Capabilities
- Project and Programme Management – Organised and reliable in managing cyclical activities across multiple initiatives
- Stakeholder Engagement – Builds trust and credibility with senior leaders and colleagues
- Facilitation & Coaching Skills – Confident leading senior sessions and enabling reflective, engaging learning
- Insight-Driven – Uses data, feedback, and succession insight to inform design and prioritisation
- Cultural Credibility – Role models values and behaviours and inspires confidence in others
- Collaborative – Works well across teams, functions, and external providers to achieve impact
- Leadership Development Expertise – Understands how to build strategic, behavioural, and inclusive leadership capability
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