Planned Maintenance Team Manager
Position: Planned Maintenance Team Manager
Location: Customer Solution Centre (Slough, Berkshire)
Job Type: permanent, full-time
Hours: Monday to Friday, 37.5 hours (working 1 in 3 weekends with the following Monday and Tuesday off in lieu)
Salary: up to £35,500 per annum, depending upon experience.
Benefits: 24 days holiday (plus bank holidays); health cash plan; onsite parking; auto enrolment pension scheme; friendly working environment; personal learning.
About the role
We are looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste‑water network and drainage problems.
Responsibilities
- Functional management of a team of planners within the planned maintenance department.
- To be the first escalation for any planning issues with planned maintenance jobs.
- To oversee the planning of all planned maintenance crews to ensure work is planned to the expected standard to deliver the required completion rates.
- To work in conjunction with the Planning Manager to ensure maximum productivity on the planning desk.
- To help build planning processes to ensure the smooth running of the different programmes of work.
- To work closely with the Technical Specialists and Thames Water to ensure that all legacy jobs are planned and completed within their target months.
- To shadow the Planning Manager when and if required i.e.: cover for annual leave and meetings.
- To liaise with the Field Management teams regarding engineers performance and productivity
- To lead the training of new starters within the planning team.
- Responsible for the day to day running of planned maintenance work and the first point of call to the planning team for any technical questions or support.
- Any other reasonable ad‑hoc tasks, duties or projects as requested by management.
Values
- Strive to be always positive and constructive
- Adhere to all company policies
- Straight talking about the facts of the situation – open discussions are the best way to find solutions
- Help others through communicating clearly
- Deliver on commitments
- Ensure that any ideas that may enhance the productivity or systems of the company are brought to the attention of Senior Management
- Deliver our Company Values understanding that by working together in unity we are ‘Stronger Together’
About you
- Have the ability to performance manage
- Be engaging and direct teams in line with Lanes Group Vision and contract objectives
- Direct and lead by example, sending a clear message about the level of quality required
- Identify and solve performance and planning issues in a timely and effective manner to ensure customer satisfaction and business improvement
- Be aware of all Lanes Group policies and your responsibilities towards them
- Have great interpersonal skills to create relationships with the team
- Have basic knowledge of both Google Suite and Microsoft 365
- Have solid communication skills
- Be resourceful and proactive
- Multi-task, prioritise, work under pressure and on own initiative
- Willingness to learn and opportunity for development
Equality and Diversity Statement
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Employer Mental Health Charter
Lanes Group are a signatory of the ‘Charter for Employer Positive About Mental Health’ run by Mindful Employer.
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