Trainee Field Service Engineer

Start Your Career as a Trainee Field Service Engineer with Hotpoint.

About the Role

As a Trainee Field Service Engineer, you will be out on the road visiting customers’ homes to diagnose and repair household appliances, becoming the friendly face of Hotpoint and helping people get their appliances back up and running.

Responsibilities

• Drive your own Hotpoint van to customer appointments
• Diagnose and repair appliances, including tumble dryers, electrical cookers, and washing machines
• Provide top‑notch customer service
• Manage your tools and spare parts stock
• Promote Hotpoint products

Training Journey

• Welcome Induction (2 days) – meet your team, collect equipment, and learn key safety information
• Shadowing – join an experienced engineer on the road to see the job in action
• Phase 1 Training (2 weeks) – technical training at our specialist centre in Peterborough
• On‑the‑Job Learning (6‑9 months) – build your skills with real customers
• Phase 2 Training (1 week) – level up your knowledge and learn another appliance

Required Skills and Qualifications

• Passionate about customer service
• Interested in electrics, mechanics, or hands‑on problem solving
• Hold a full UK manual driving licence
• Physically fit – able to move and lift appliances
• Eligible to work in the UK
• No previous field engineering experience is required – just a great attitude and willingness to learn

Benefits

• Pay: £27,377 – £28,352 per year (daily rate equivalent via umbrella company)
• Bonuses: Commission and overtime opportunities
• Vehicle: Fully equipped company van and fuel card
• Time Off: 20 days holiday + bank holidays, increasing to 25 days once permanent
• Progression: Chance to move into a permanent role within 12 months with even more rewards

Why Choose Hotpoint?

Learn from the best with industry‑leading training; join a globally respected brand trusted by millions; enjoy a secure career path with opportunities to grow; be part of a team that values skill, effort and dedication.

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