Solutions Architect

Requirements

• Strong customer facing skills being able to work closely across multiple business units from IT/Security through to non-technical end users and C-Suite

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• Comfortable working with Sales and Customer Success teams to deliver demos, run workshops and communicate technical details to a wide audience

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• Strong technical architecture skills and able to deploy known patterns for working with APIs, event-driven systems, authentications/authorisation, and bespoke data heavy systems with a understanding of risks and benefits of implementation

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• Cloud computing expertise (AWS/Azure/GCP) with IaC tooling able to deploy, debug, and maintain infrastructure ranging using modern serverless technologies

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• Strong coding ability and able to get hands on with building bespoke integrations for customers both within our platform and as custom applications where applicable

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• You don’t just rinse-and-repeat solutions, but instead know to pick the right tool for the job and can justify your technical decisions

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• Are a motivated ‘self-starter’ that can take ambiguous, messy requirements and work with multiple teams to deliver solutions from architecture and design through to implementation and delivery

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• (Desirable) Experience with Insurance

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• (Desirable) Experience with Terraform, Python, and any functional programming languages

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• (Desirable) Worked before in a highly visible role working directly with customers

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• Think you don’t meet every requirement? Please apply anyway. We value potential as much as experience, and we know that raw talent counts

What the job involves

• Solutions Architects are a core part of a Field team working closely with our customers, Forward Deployed Engineers, and Product teams to deliver complex integrations

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• No two customers are the same and at Artificial Labs, we pride ourselves on making sure we can deliver maximum value for our customers by meeting them wherever they are

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• From large multinationals through to startups and throughout the world of insurance, Artificial Labs can be configured to deliver a wide range of solutions

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• As a Solutions Architect, you’re responsible hypothetical spreadsheet slides into functioning solutions

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• You’ll sit at the edge of our product and help push at the limits in the art of the possible

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• You’ll thrive in tackling novel problems and take ownership in solving them whilst working closely with engineers, sales, and customers

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• You’ll also need to ‘see through’ problem descriptions and realise solutions that customers may never have thought of

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• Serve as a “trusted advisor” to customers, ranging from managers and executives through to IT security teams, helping them navigate complex technical decisions

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• Build and debug custom applications and integration layers, ensuring that the “art of the possible” is backed by functional, high-quality code

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• Design end-to-end technical solutions that integrate the Artificial Labs platform with customer ecosystems, utilising APIs, event-driven architectures, and modern auth protocols

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• Deploy and maintain secure, cloud-native infrastructure (AWS/Azure/GCP) using Infrastructure as Code to support bespoke customer deployments

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• Work closely with internal Product and Engineering teams to feed customer insights back into the core platform, helping to push the boundaries of the product’s capabilities

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