Senior IT Service Delivery Lead – MSP & Cloud

1st Step is seeking a skilled Service Delivery Manager to lead their IT and Digital function in London. This role involves managing the organization’s Managed Service Provider and ensuring IT services are secure, reliable, and aligned with business needs.

The ideal candidate will have a minimum of 5 years in IT, with at least 4 years in service delivery, and strong technical skills in Microsoft technologies and stakeholder management. Competitive salary and hybrid working available.

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