Director, User Experience, Design and Innovation (UEDI)

.## Director, User Experience, Design and Innovation (UEDI)**About our Team*** Set the UX vision, strategy, and operating model across the product portfolio.* Lead end-to-end product and interaction design for enterprise workflows, analytics experiences, and AI-enabled interfaces.* Build and scale a UX research and insight capability that informs roadmap and prioritization decisions.* Develop and govern design systems, reusable patterns, and standards to improve consistency and speed delivery.* Shape AI-first and agentic experiences (conversational flows, guided workflows, trust signals, explainability, and user control).* Raise the bar on user understanding through personas, journey mapping, usability testing, and evidence-based design.* Recruit, develop, and lead a high-performing team of designers, researchers, and UX leaders.* Partner with Product, Engineering, Product Operations, and Strategy leaders to align design priorities with business outcomes.* Ensure experiences are intuitive, effective, and trusted across a complex, multi-domain portfolio.**Requirements:*** 10+ years of experience in UX, product design, service design, or related disciplines.We are building a stronger, more unified User Experience, Design and Innovation (UEDI) function across a growing product portfolio spanning AI-enabled workflows, data-rich products, and domain-specific enterprise solutions. As we evolve, we need UX to be a strategic capability – not just a downstream design service – helping teams deliver clearer, more differentiated end-to-end experiences and ensuring AI and data-heavy products remain usable, trustworthy, and valuable for real users.**About the Role**As Director of User Experience, Design and Innovation (UEDI), you will lead the user experience strategy and design capability across the portfolio, bringing together product design, interaction design, UX research, design systems, and innovation practices. You will partner closely with Product, Engineering, Product Operations, and Strategy to shape experiences from discovery through delivery – especially as we build AI-first and agentic experiences where trust, explainability, workflow fit, and user control are critical to adoption.**Responsibilities:**Drive innovation practices (exploration, prototyping, and future-state experience design) to de-risk bets and accelerate learning.Experience with AI-powered, conversational, or agentic product experiences (trust, explainability, and user control).Experience building and scaling design organizations (operating model, talent, standards, and governance).Ability to lead or influence UX research, design systems, and end-to-end experience strategy.Experience designing for complex workflows, expert users, and information-rich products.Experience modernizing fragmented experiences into coherent platform journeys (preferred).Experience in building and maintaining customer journeys, jobs-to-be-done and value across all product portfolios.**We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **to access benefits specific to your location.**RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.#J-18808-Ljbffr…