Overview
Senior Client Services Manager at Epsilon responsible for client success across a diverse portfolio of high-profile brands. Reports to senior leadership and collaborates with cross-functional teams to deliver innovative digital marketing strategies that maximise client revenue and align with omnichannel indicators. Shapes client strategies using Epsilon’s advanced digital marketing and MarTech solutions to create measurable value and develop client retention and growth. The role includes mentoring and coaching a team, collaborating with internal and external partners to deliver objective-based solutions.
This is a hybrid role requiring you to be in our London office 3 days per week.
What You’ll Achieve
You’ll have significant opportunities for career growth, including potential upward mobility within Epsilon and Publicis Groupe. You will hone your leadership, digital marketing, and critical thinking skills, contributing to Epsilon’s success in the EMEA market.
Who You Are
- What you’ll bring with you:
- 3-5 years’ experience in digital marketing, MarTech, and project management.
- Strong organisational, time management, and communication skills.
- Analytical thinking with a curiosity about interpreting data to tell compelling stories.
- Ability to manage and develop a high-performing team, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Why you might stand out from other talent:
- Passion for big data, technology and solving complex problems
- A consultative approach to client management, growth and strategy development.
- Experience in leading cross-functional teams and driving innovative solutions.
- A proactive attitude focused on process improvement and automation.
- A growth mindset, always seeking to learn, adapt, and improve in a fast-evolving industry.
This role is ideal for someone eager to contribute to a dynamic, growing business at the intersection of digital marketing and technology, with opportunities to make a significant impact.
Additional Information
When You Join Us, We’ll Create Something EPIC Together. Epsilon is a global data, technology and services company powering the marketing and advertising ecosystem. We provide data, technology and services to engage consumers with 1 View, 1 Vision and 1 Voice. Epsilon’s portfolio includes digital media, messaging and loyalty solutions, with 400+ billion consumer actions processed daily using advanced AI.We are a global company with more than 9,000 employees. Our pillars and values guide how we work together, including People centricity, Collaboration, Growth, Innovation, and Flexibility. We are committed to equal access to opportunity and provide reasonable adjustments for candidates during the application process.
Equal Opportunity and Benefits
We offer hybrid working opportunities and competitive compensation, a comprehensive benefits package, and opportunities for career advancement. We are dedicated to an inclusive and diverse workforce.
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