HR People Manager – Zara Home & Oysho (Field-Based)
Field-based across stores
Full-time
What you’ll be doing
We’re looking for an experienced HR People Manager to support our Zara Home & Oysho stores across the UK & Ireland. This is a field-based role, working closely with store and regional teams to make sure our people strategy works in reality — on the shop floor, in day-to-day operations, and in how teams are supported.
You’ll balance commercial priorities with people needs, ensuring stores are resourced properly, compliant, and set up to perform.
Your responsibilities
- Managing hours budgets and rota strategies across your region to ensure the right coverage in stores
- Partnering with the Brand Director and Regional teams to align people planning with business needs
- Reviewing key people and productivity data, and turning it into clear, practical actions
- Leading Employee Relations cases, giving clear, fair and legally compliant guidance
- Ensuring Health & Safety and wellbeing standards are consistently delivered in stores
- Improving the onboarding experience so new starters feel prepared and supported
- Driving recruitment activity, focusing on quality, speed, and fit for retail roles
- Taking action to reduce turnover and absence, with realistic and workable solutions
- Supporting store teams with engagement and wellbeing initiatives that make a difference day-to-day
- Delivering training sessions and workshops for managers
- Building succession plans and developing talent across your region
- Ensuring fair and consistent pay practices within company guidelines
- Driving D&I practices in a practical, store-focused way
- Developing and supporting In-Store HR Advisors
What we’re looking for
- Solid HR operational experience, ideally in retail or a multi-site environment
- Confident managing ER cases and employment law matters
- Experience working with payroll, HR systems, and admin processes
- Strong people management and influencing skills
- Comfortable working autonomously in a fast-paced, changing environment
- Able to manage priorities across multiple stores and stakeholders
- Commercial awareness — understanding how people decisions impact store performance
- Willingness to travel regularly
Desirable:
- CIPD qualification
- IOSH or Health & Safety knowledge
What this role is really like
This is a hands-on, field-based HR role. You’ll spend time in stores, working directly with managers and teams, supporting real situations as they happen.
You’ll need to be:
- Practical and solutions-focused
- Comfortable challenging when needed
- Organised and able to juggle multiple priorities
- Focused on making things work in-store, not just on paper
Why join us?
You’ll be part of a team where people decisions directly impact store performance and employee experience. Your work will be visible, relevant, and applied every day.
…