mydentist is the UK’s leading provider of affordable dental care, with a network of over 500 practices and a team of 3,000 clinicians supported by more than 7,000 employees. Our mission is to deliver high-quality dental care to over 4 million NHS and private patients annually. Our Manchester-based support center and dental academy house experts across Marketing, Finance, HR, IT, and other essential functions who empower our practice teams to succeed. mydentist is committed to fostering professional growth by offering industry-leading support, cutting‑edge equipment, and tailored training opportunities for our team members.
Role Description
This is a full‑time hybrid role based in Kearsley, with flexibility for some remote work. As a Senior Product Owner for Support Center products, you will act as a key liaison between business stakeholders and development teams. You will define the vision and strategy for assigned support center products, translate business needs into functional requirements, and prioritize product backlogs. You will collaborate with cross‑functional teams to deliver innovative solutions, continuously evaluate product performance, and implement enhancements to meet the needs of both internal stakeholders and end users. Additionally, you will ensure alignment between technology and business strategies, driving the delivery of valuable support center tools.
Qualifications
- Product Management: Strong expertise in product lifecycle management, strategic planning, and defining product roadmaps.
- Collaboration and Communication: Effective stakeholder management, ability to gather requirements, and excellent communication skills to promote project alignment.
- Technical Knowledge: Understanding of software development processes, Agile methodologies, and the ability to work with development teams effectively.
- Analytical Thinking: Proficiency in analyzing data, identifying trends, and utilizing insights to drive product decisions and improvements.
- Leadership Qualities: Demonstrated ability to lead cross‑functional teams, manage competing priorities, and deliver results on time.
- Problem‑Solving Skills: Creativity and critical thinking to address challenges and propose innovative solutions.
- Familiarity with the dental industry or healthcare technologies is an advantage.
- Bachelor’s degree in Business, Information Technology, or a related field, or equivalent experience in a similar role.
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