This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. We are seeking a Retail Portfolio Compliance Lead to be accountable for the delivery of compliance services across a major banking client’s retail branch network. This includes statutory inspections such as WRA’s, LOLER, Pressure Systems and associated corrective actions, ensuring services are delivered in line with legislative and contractual requirements.,
- Accountable for the delivery of compliance services across the retail branch portfolio.
- Ensure completion and documentation of statutory compliance inspections, including WRA’s, LOLER and Pressure Systems.
- Manage delivery and closure of corrective works orders in line with service level agreements, with appropriate evidence.
- Produce routine performance reporting, including inspections versus portfolio coverage.
- Track corrective works progress and status across the portfolio.
- Monitor delivery agent performance and availability of compliance evidence.
- Review contractual requirements to ensure proportionate service delivery relative to risk and best practice.
- Create and deliver a service line strategy and transformation programme.
We are looking for a senior, client-facing professional who can provide subject matter expertise, report on performance, identify issues and opportunities, and develop proportionate, costed solutions aligned to risk and best practice., Subject matter expertise with an equivalent industry-recognised qualification in one or more of the following: Asbestos, Fire Safety, Water Safety, Vertical Transport, Radon Safety, Pressure Systems, or equivalent (e.g. NEBOSH).
- Broad understanding of relevant legislation and Approved Codes of Practice, including L8.
- Proven experience delivering a similar compliance service line across a national or mobile FM portfolio.
- Strong, practical experience working with large data sets to report performance and identify opportunities.
- Strong communication skills, including presentation and report writing.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing Please click on the following link for more information on this role: If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link
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