Smart Networks Optimiser

Role Overview

We have an exciting opportunity for a Smart Waste Networks Optimiser to join the Customer Field Services team at Yorkshire Water and help provide the best service to our customers.

Location & Work Type

Location: Initially based in Bradford, moving to Leeds Valley Park summer 2026. Work type: Permanent, 37 hours per week, Monday – Friday. Hybrid working 2‑3 office days per week.

Salary & Benefits

• Competitive salary depending on experience from £42,881 to £52,083
• A company car or cash allowance in line with Business Needs User policy
• Annual incentive bonus (maximum £1,000 per performance year)
• Attractive pension scheme (up to 12% company contribution)
• Development opportunities following Smart Waste Networks Optimiser progression plan
• 25 days annual leave plus bank holidays, plus two extra wellness days
• Life assurance cover of 4 times pensionable salary
• Health cash plan, critical illness insurance, dental insurance, life assurance flex and partner cover
• Retail savings scheme
• Online GP service, cycle‑to‑work scheme, gym membership discounts and more

Responsibilities

• Ensure relevant stakeholders are identified and support line managers with clear communications about device rollout
• Collaborate with the wider wastewater team to explore active catchment management opportunities
• Work with internal and external communications to share delivery plans and improvement opportunities
• Act as link from CFS into the Operational Intelligence team to optimise operational demand and improvements
• Lead and support colleagues across the company to maximise implementation of successful change
• Work with commercial services to manage the AMP8 telemetry deployment contract and supplier
• Develop a maintenance strategy and programme to ensure effective device availability and data quality
• Explore opportunities for innovation and new techniques to further develop a Waste Water smart network
• Drive customer improvements through process optimisation with service optimisation teams

Qualifications & Skills

• Experience in designing and delivering change
• Experience in field operations with understanding of challenges faced in field‑based roles
• Excellent communication skills and ability to engage and influence across business readiness teams (Business change, communications and learning)
• Broad understanding of sewer network systems and associated assets
• Broad understanding of telemetry devices, data capture, and installation/deployment techniques
• Ability to be an ambassador for change, encouraging senior stakeholders and frontline colleagues to adopt proactive change
• Strong knowledge of CFS processes and system linked to day‑to‑day CFS operations, planning, scheduling and customer management practices
• Ability to work in fast‑paced delivery and manage multiple tasks effectively
• Proactive, self‑motivated, organised and takes personal accountability
• Full UK driving licence; required to travel to various locations across Yorkshire

Additional Benefits

• Deliver training and support to small‑medium groups (face‑to‑face or Teams)
• Telemetry instrumentation and tele‑communication understanding
• Flexible working patterns and job share options to support work/life balance

Successful candidates will undergo pre‑employment checks, including a Basic Disclosure Check and potentially a Counter‑Terrorist Check or Security Check clearance. Additional medical questionnaires may be required. We are committed to removing barriers and ensuring our recruitment process is accessible; please let us know if you require adjustments.

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