Group Overview
The TP ICAP Group is a world leading provider of market infrastructure. Through our people and technology, we connect clients to superior liquidity and data solutions, delivering global financial and commodities market access, improving price discovery, liquidity and distribution of data. TP ICAP is the largest interdealer broker by revenue, the number one Energy & Commodities broker, the world’s leading provider of OTC data, and an award‑winning all‑to‑all trading platform, operating from over 60 offices in 27 countries with more than 5,300 employees.
Role Overview
The candidate will be responsible for becoming an efficient team member in delivering Business As Usual (BAU) activities within the Client Onboarding team and supporting the Client Lifecycle Team Lead in a fast‑paced financial services environment. This graduate‑level role provides training to develop key skills in the financial services sector.
Role Responsibilities
- Become responsible for the effective delivery of allocated client lifecycle processes, ensuring that activities are executed to defined service levels and on a timely basis, meeting the requirements of the business.
- Complete onboarding cases for low, medium and high risk clients across all businesses at TP ICAP, undertaking and thoroughly completing all necessary KYC/AML and due diligence checks.
- Monitor negative media alerts and, where appropriate, investigate and elevate to compliance.
- Utilise screening tools to complete efficient client screening related to BAU cases.
- Assist with group mailbox management, respond to queries and allocate e‑mails within the team.
- Build key relationships with internal operations stakeholders and front‑office brokers.
- Liaise with the Anti-Financial Crime team in London on cases that are escalated for AML/KYC risks.
People Responsibilities
- Collaborate with team members to provide an efficient BAU service to clients and drive the reduction of client onboarding times in EMEA.
- Provide feedback on suggestions for process enhancements to senior management.
- Drive a positive culture within the team by supporting all members in their daily tasks.
Experience / Competences
Essential
- Demonstrates excellent attention to detail, possesses high organisation skills and a proactive approach.
- Demonstrates strong analytical ability and problem‑solving skills.
- Demonstrates the ability to work effectively in a high‑pressure environment.
- Highly effective written and oral communication skills; adapts communication style to suit audience.
- Shows evidence of being comfortable working in fast‑paced or pressured environments.
- Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook).
Desired
- Knowledge of financial markets.
- Previous experience in a similar organization.
- Passion for achieving results and goals.
Band & Level – Professional, 4
Location
UK – City Quays – Belfast
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