My clients, an award winning, global law firm, is now looking to hire a Benefits Coordinator to join their London office.
This is an excellent opportunity for a detail-oriented and highly organised HR professional to play a key role in delivering a first-class benefits and payroll experience within a fast-paced, professional services environment. Working closely with senior HR leadership, finance, and external providers, you will help ensure employees receive a competitive and well-managed reward offering.
You will act as the primary point of contact for all benefits-related matters, supporting the delivery and continuous improvement of the firm’s benefits and payroll processes in London. This is a varied role combining administration, stakeholder management, data analysis, and project work.
Key Responsibilities:
- Serve as the main contact for employee queries relating to pensions and benefits
- Partner closely with the finance/payroll team to support monthly payroll processes and validate benefits data
- Assist in delivering the firm’s benefits strategy locally, working alongside senior stakeholders and external advisors
- Conduct benchmarking exercises to ensure salary and benefits remain competitive within the market
- Support the implementation of new benefits initiatives and enhancements, including communications and internal launches
- Coordinate the annual benefits renewal cycle and manage benefits enrolment windows (including system updates and testing)
- Maintain and ensure accuracy across the HRIS and benefits platforms, working with systems teams where needed
- Support budget planning and tracking for benefits expenditure
- Assist with salary benchmarking activity in support of annual pay and bonus reviews
- Manage underwriting processes for relevant benefit schemes, ensuring seamless employee communication and record-keeping
- Deliver benefits inductions for new joiners
- Build and maintain strong relationships with brokers, providers, and third-party vendors
- Contribute to wellbeing initiatives, working collaboratively with internal teams to support engagement and employee experience
- Provide day-to-day HR systems support and lead on continuous improvement projects relating to HRIS
About You
- Previous experience in benefits, reward, payroll, or HR operations—preferably within legal or professional services (though not essential)
- Strong understanding of benefits processes and market practices
- Experience working with HR systems and benefits platforms (exposure to systems such as Zest would be advantageous)
- Advanced Excel skills with the ability to analyse and interpret data effectively
- Highly organised with strong project management capabilities and attention to detail
- Confident communicator, able to engage with stakeholders at all levels
- Proactive, adaptable, and solutions-focused with the ability to manage multiple priorities
- A genuine interest in reward, benefits, and employee wellbeing
What’s on Offer
- The opportunity to join a highly regarded international firm with a collaborative culture
- Exposure to a broad range of reward and benefits activities
- A supportive and inclusive working environment
- The chance to contribute to meaningful projects and improvements across HR systems and processes
- Competitive salary and benefits package
This is a fantastic opportunity for someone looking to develop their career in reward and HR operations within a globally recognised professional services setting.
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