Recruiter

Job Title

Recruiter – Inditex (UK & Ireland) Zara, Massimo Dutti, Bershka, Pull and Bear, Lefties, Zara Home and Oysho.

Contract: Full Time

Reporting to: Head of Talent

Role Purpose

The Recruiter plays a critical, front‑line role in attracting, identifying and hiring talent to meet the immediate and future needs of our retail stores across the UK and Ireland.

This is a high‑energy, operational recruitment role working at pace within a live retail environment. The role is not only office‑based — it requires regular store visits, direct engagement with hiring managers, and proactive candidate sourcing on the ground.

The Recruiter is responsible for delivering end‑to‑end recruitment while ensuring a strong candidate experience, building robust talent pipelines, and responding quickly to changing store priorities.

Key Responsibilities

Talent Sourcing & Retail Recruitment Delivery

• Screen CVs and assess candidates against role requirements, retail experience, availability, and cultural fit.
• Conduct high‑volume candidate calls, appointments, and classifications aligned to current and future store needs.
• Develop and execute recruitment strategies for Sales Assistant and Management roles, using multiple channels (ATS, job boards, social media, referrals, networking, and in‑store activity).
• Proactively source candidates via the internal ATS and external platforms, including visiting stores and challenging locations to attract local talent.
• Stay close to the market to maintain a competitive edge in attraction, assessment, and sourcing.
• Ensure candidates are fully pre‑screened before progressing into store interview stages across the UK and Ireland.
• Plan, coordinate, and deliver 1:1 and group interviews, including assessment days and store‑based recruitment activity.
• Manage offers, hiring decisions, and all recruitment administration (offers, contracts, store communications, and hiring paperwork).
• Follow up and support onboarding processes for new starters to ensure a smooth transition into store teams.

Hiring Manager & Store Partnership

• Work closely with Store Managers, Area Managers, and HR to define role requirements, competencies, and selection criteria.
• Build strong, trusted relationships with all INDITEX UK & Ireland stores, with stores treated as the top priority.
• Maintain regular communication with HR, Heads of Department, and stores to understand hiring pressures and workforce plans.
• Provide insight on local talent markets, availability, and hiring challenges to support decision‑making.

HR, Projects & Employer Branding

• Design and update job descriptions and interview questions aligned to retail realities.
• Support and deliver employer branding initiatives that reflect the pace, culture, and expectations of store roles.
• Organise and attend job fairs, recruitment events, group interviews, and inductions.
• Support quarterly and annual hiring forecasts based on store trading needs.
• Contribute to the development of policies and best practices for talent assessment and interviewing.
• Represent INDITEX internally and externally at recruitment events, acting as a brand ambassador.
• Manage candidate data in full compliance with GDPR and internal policies.
• Propose and support projects that improve recruitment quality, speed, productivity, and internal brand visibility.
• Ensure all recruitment activity complies with employment law, internal standards, and D&I commitments.

Talent Pool Management

• Maintain accurate and up‑to‑date data within the INDITEX ATS and external job boards.
• Build and nurture long‑term relationships with previous applicants and future talent.
• Track and analyse recruitment metrics to maintain a healthy talent pool and continuously improve sourcing strategies.

Candidate Experience

• Deliver a positive, efficient, and transparent candidate journey from first contact through onboarding.
• Maintain clear and timely communication on interview stages, timelines, and outcomes.
• Provide candidates with clear information on roles, benefits, salary, and the retail working environment.
• Act as the first point of contact for candidates, ensuring professional, consistent, and supportive candidate care.

Skills, Experience & Attitudes

• Strong understanding of full‑cycle recruitment, ideally within a fast‑paced or retail environment.
• Solid knowledge of candidate selection, interviewing, and assessment methods.
• Excellent organisational, communication, and relationship‑building skills.
• Comfortable managing high volumes and shifting priorities in a live retail setting.
• Proactive, resilient, and solutions‑focused with a hands‑on approach.
• Able to work under pressure, meet deadlines, and adapt quickly to store needs.
• High attention to detail, confidentiality, and professionalism.
• Strong team player with the ability to work independently and take ownership.
• Self‑motivated, energetic, and comfortable being visible in stores.
• Management experience desirable but not essential.

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