White Goods Engineer – Field Service – Liverpool/Chester | Up to £50,000 OTE
£1,500 Sign-On Bonus | Van, Bonus & Much More
Location: Liverpool/Chester and surrounding areas
Job Type: Full-Time, Permanent
Salary: £27,000 – £36,000 basic + uncapped bonus (OTE up to £50,000+)
Bonus: £1,500 sign-on bonus available for new starters
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens directly in customers’ homes. Covering Liverpool/Chester and surrounding areas, you will use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.
What You’ll Do
- Diagnose and repair at least four core domestic appliances in customers’ homes
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica’s high standards in professionalism, reliability and safety
What You’ll Need
- Minimum 2 years’ experience in the white goods repair sector in a field based capacity
- Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You’ll Get
- Competitive basic salary: £27,000 – £36,000 (based on experience & skill set)
- Uncapped performance bonus – OTE up to £50,000+
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days’ holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by-box near your home
- Monday to Friday working hours (approx. 9am-5pm) with pre-planned routes
- Market-leading job management software
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