Senior Relationship Director – Large Corporate (Manchester or Liverpool)
Senior Relationship Director | S4 | Large Corporate | Manchester or Liverpool Country: United Kingdom
Senior Relationship Director is responsible for managing a portfolio of corporate clients, meeting financial expectations and ensuring clients receive a great experience, including timely intervention when required.
Key Responsibilities
- Lead a portfolio of corporate clients, driving growth through acquisition, relationship management, and retention
- Develop tailored funding and lending solutions that meet client needs, collaborating with internal teams including Credit Risk, Portfolio Management, and Treasury
- Act as a trusted adviser, building deep, long-term relationships with clients and business introducers while enhancing Santander’s profile
- Manage risk effectively, ensuring compliance with credit policies, regulatory frameworks, and financial crime standards while maintaining portfolio quality
- Drive business development activity, proactively identifying new opportunities and supporting the delivery of revenue growth and profitability targets
- Provide coaching, performance management, and mentoring to Relationship Managers to build capability and share best practice
- Champion digital adoption, using platforms such as Salesforce and nCino to deliver efficient onboarding, maintain data integrity, and improve client experience
- Promote Santander’s values and culture, acting as an ambassador and contributing to our goal of being the best bank for clients, colleagues and communities
Professional Experience
- Experience developing and driving a business development strategy to deliver ambitious growth via client networks and intermediaries (Required)
- High level of credit underwriting and financial crime risk skills (Required)
- Proven record of high quality client experience (Required)
- Proven experience of corporate businesses (Required)
- Proven knowledge of risks and mitigations (Required)
- Excellent presentation, negotiation, analytical, and report-writing skills (Required)
Education & Qualifications
- Degree-level education in Business, Finance, Economics, or Accounting (Required)
- Relevant professional banking or finance qualification, such as Chartered Banker Diploma, ACIB, CFA, or ACCA, or working towards (Preferred)
- Advanced credit and risk analysis training or certification (Preferred)
Hard Skills
- Advanced credit and financial analysis
- Strong commercial acumen
- Digital proficiency – confident use of CRM and workflow tools such as Salesforce, nCino, and Office 365
Soft Skills
- Exceptional relationship management and communication skills
- Leadership and coaching ability
- Resilient and optimistic mindset
EEO Statement
At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
Right to work in the UK:
All candidates must have the right to work in the UK to commence employment with Santander.
Benefits
Salary Range: £83,200.00 – £124,800.00 per annum (depending on experience). 30 days’ holiday plus bank holidays, which increases to 31 days after 5 years service, with the option to purchase up to five contractual days per year. Car allowance of £6,000 per year. Company funded private medical insurance and other benefits. Share plans and competitive rewards.
We offer well‑being supports, enhanced family leave, volunteering opportunities, and global growth opportunities across our international network.
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