Automation & Innovation Leader for Customer Operations

Royal London is looking for an Automation & Innovation Manager to transform Customer Operations. This role involves leading a team, managing automation initiatives, and collaborating with key stakeholders to improve service delivery.

Ideal candidates will have experience in leading automation projects, understanding of relevant tools, and strong management skills. They will contribute to a culture of continuous improvement and innovation.

The position offers a hybrid working style and an attractive benefits package including 28 days annual leave and a pension scheme.

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