Senior Cloud & Infrastructure Engineer

Shape the future of our cloud and IT infrastructureLocation: Crowborough with hybrid workingBase salary range – up to £65,000Location: Crowborough, East SussexHybrid – three days onsitePermanent eligibility to work in the UK – no sponsorship available

Key responsibilities

• Own and manage Azure and Microsoft 365 environments, ensuring security, resilience, governance, and cost visibility
• Design, build, and support cloud, hybrid, and on‑premise infrastructure solutions aligned to business needs and best practices
• Act as technical owner for key platforms and services, making day‑to‑day technical decisions within agreed governance frameworks
• Implement and maintain identity and access management using Entra ID, Conditional Access, MFA, and RBAC
• Administer and optimise Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, and Intune
• Lead and support legacy system modernisation and cloud migrations
• Maintain and improve backup, disaster recovery, and business continuity solutions
• Monitor platform health, performance, and capacity, taking proactive action to reduce risk
• Own endpoint and device management, including build standards and compliance
• Act as a Level 2/3 escalation point for complex incidents and root cause analysis
• Work closely with internal stakeholders, suppliers, and partners

What we’re looking for

• Strong hands‑on experience with Azure and Microsoft 365 administration in a production environment
• Solid knowledge of Entra ID / Azure AD, Active Directory, Group Policy, identity governance, and security controls
• Experience supporting hybrid infrastructure operations, including virtualisation (VMware vSphere / ESXi), backup and disaster recovery, and core networking (TCP/IP, DNS, DHCP, LAN, firewalls)
• Proven experience operating and securing live services, with a focus on stability, resilience, and risk reduction
• Confident as a Level 2/3 escalation point, owning incidents through to resolution
• Experience defining and maintaining technical standards, operating models, and documentation
• Comfortable working with third‑party suppliers and internal stakeholders to deliver reliable IT services
• Strong troubleshooting, communication, and ownership mindset within an ITIL‑aligned environment

Nice to have

• PowerShell or automation experience
• Exposure to Azure PaaS or serverless services
• Veeam or VMware tooling
• ServiceNow, SAP or Salesforce
• Relevant Microsoft, VMware, or security‑focused certifications

Benefits

• Competitive package that includes a discretionary bonus, private medical, a pension plan with up to 10.5% employer contribution, and 25 days’ annual leave (plus bank holidays and a company shutdown day)
• A Wellbeing Programme and a Talent Management Programme
• Life assurance, enhanced family‑friendly benefits, two volunteering days, a cycle‑to‑work scheme, and more

Additional information

We welcome and support candidates who may need reasonable adjustments during the recruitment process, and we are committed to making reasonable adjustments for employees wherever possible, so everyone can perform their role to the best of their ability.

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