Team Lead, Customer Service Operations

Kohler Co. is seeking a Team Leader for our Contact Centre team in Cheltenham. In this full-time role, you’ll manage a team of Customer Service Representatives delivering excellence in service across the UK. You’ll focus on performance management, coaching, and delivering customer satisfaction.

The ideal candidate has a strong background in customer service and line management, with skills in communication, motivation, and problem-solving. Join us to empower others and shape the future of Kohler Mira.

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