Store Customer Experience Lead — Flexible Hours

INDITEX seeks a Customer Experience Deputy Manager for Zara in Reading, UK, to enhance customer engagement and service standards. In this full-time role, you’ll lead the Customer Experts team while fostering a seamless omnichannel experience.

The successful candidate will have managerial experience, strong customer service skills, and the ability to handle complaints confidently. Flexible working is required, including evenings and weekends. The position is critical to maintain high customer satisfaction during peak trading times.

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