Hybrid IT Service Desk Leader — UK & SA

Advania-UK is seeking an Internal Service Desk Manager based in Manchester. You will lead the internal service desk, ensuring efficient management of incidents and requests according to SLAs. The role involves developing engineering teams across the UK and South Africa, driving service improvements, and maintaining service desk operations.

Salary is budgeted between £44,000 to £48,000 depending on experience. This position allows for hybrid working, promoting a balance between office presence and remote work.

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