Assistant Vice President Chief Data Analytics Office – Scrum Master

Overview

Facilitates and supports Agile teams by ensuring they follow Scrum principles. To remove obstacles, enhance team collaboration, and ensure smooth communication, enabling the team to focus on delivering high-quality, iterative results. Facilitate Scrum events, promote continuous improvement, and act as a bridge between the team and external stakeholders.

Responsibilities

• Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox.
• Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, and iterate on stakeholder feedback.
• Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible.
• Identify and escalated risks to remove impediments and shield the Squad from interruptions.
• Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, and drive high-performing team attributes.
• Facilitate stakeholder collaboration (e.g., business stakeholders, product teams, vendors) and build trust with stakeholders.
• Ensure data quality and provide representation at required governance forums, if applicable.

Expectations

• Advises and influences decision making, contributes to policy development, and takes responsibility for operational effectiveness.
• Collaborates closely with other functions/business divisions, leads a team performing complex tasks, and delivers on work that impacts the whole business function.
• Sets objectives and coaches employees in pursuit of those objectives, appraises performance relative to objectives, and determines reward outcomes.
• Demonstrates a clear set of leadership behaviours (Listen, Energise, Align, Develop) to create an environment for colleagues to thrive, or, for an individual contributor, leads collaborative assignments, guides team members, identifies the need for the inclusion of other areas of specialisation, and identifies new directions for assignments or projects.
• Consults on complex issues; provides advice to People Leaders to support the resolution of escalated issues.
• Identifies ways to mitigate risk and develops new policies/procedures in support of the control and governance agenda.
• Manages risk and strengthens controls in relation to the work done.
• Engages in complex analysis of data from multiple sources to solve problems creatively and effectively, and communicates complex information.

Qualifications & Skills

• Experience supporting planning and delivery across internal teams and initiatives, helping to design and execute solutions.
• Understanding of the importance of data and records management within a financial institution, along with the potential business impact of ineffective practices.
• Experience in stakeholder engagement, with the ability to build and maintain collaborative relationships.
• Familiarity with scaled Agile ways of working, along with practical knowledge of using Jira.
• Ability to help document the impact of change and present options clearly.
• Strong communication skills, with the ability to work across and connect with different teams and departments.
• Experience using AI to enhance and improve business processes.
• Ability to demonstrate risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, and job‑specific technical skills.

Location

Glasgow.

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