Lift Service Engineer

Service Engineer (Lift Industry)

Salary: Up to £52k base (depending on experience)

Radius Pay

Location / Patch: NW London & Central London

About the Role

We are currently recruiting for an experienced Service Engineer on behalf of a leading organisation within the lift industry. This is an excellent opportunity to join a well-established and growing business, working on a varied portfolio of lift equipment.

You will be responsible for maintaining, repairing, and ensuring the safe operation of lifts while delivering a high standard of customer service.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) across your assigned portfolio, ensuring equipment is safe, compliant, and reliable
• Respond to breakdowns, diagnose faults, and complete repairs within agreed SLAs
• Aim to achieve first-time fixes to minimise downtime and disruption
• Undertake minor repairs to maintain ongoing operation and prevent escalation
• Accurately use field management systems to record work in real time and ensure job completion
• Identify and report additional repair, upgrade, or modernisation opportunities
• Support neighbouring areas where required
• Participate in an on-call rota to provide out-of-hours emergency support
• Deliver excellent on-site customer service, maintaining a professional and approachable manner
• Adhere to all health, safety, compliance, and quality standards at all times

About You

Essential Requirements:

• NVQ Level 3 in Lift Service, Maintenance, or Repair
• Solid experience as a Service or Callout Engineer
• Strong electrical and mechanical fault-finding skills
• Good understanding of industry health and safety regulations
• Full UK driving licence

Skills & Attributes:

• Strong communication and interpersonal skills
• Customer-focused approach
• Professional, reliable, and safety-conscious
• Able to work independently and as part of a team
• Adaptable, proactive, and solution-oriented
• Comfortable using digital field service management tools

What’s on Offer:

• Competitive salary and overtime opportunities
• Company vehicle and tools provided
• Ongoing training and development
• Opportunity to join a reputable and growing organisation

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