Solutions Engineering Manager

Overview

Ignition Technology is seeking a Solutions Engineering Manager to lead and mentor a team of pre‑ and post‑sales engineers within the IT and Cyber Security sector, based in our Farnborough office.

Benefits

• Bonus scheme
• 24 days holiday, increasing with service
• Birthday off
• Pay care scheme
• Workplace pension
• Gym and café on site
• Free parking
• Beer fridge and Friday social events
• Supportive working environment with opportunities for promotion and career development

Responsibilities

• Lead and mentor pre‑ and post‑sales engineers to deliver high technical and customer standards.
• Manage team resources, performance, and skills development.
• Promote a collaborative, results‑driven culture aligned with company goals.
• Provide technical leadership in designing and presenting cybersecurity solutions.
• Work with sales to understand customer needs and create tailored proposals.
• Deliver demos, POCs, and workshops; maintain vendor technical alignment.
• Oversee solution deployment, configuration, and troubleshooting.
• Ensure timely issue resolution and manage escalations.
• Drive partner enablement and customer adoption through training and support.
• Act as the main technical contact for vendors and partners.
• Support certification, onboarding, and enablement initiatives.
• Represent the company at vendor and industry events.

Qualifications

• Degree in Computer Science, IT, or related field (or equivalent experience).
• Experience in technical pre‑/post‑sales or solutions engineering, ideally in cybersecurity or IT distribution.
• Leadership or team management experience preferred.
• Strong knowledge of network, endpoint, cloud, and identity security (e.g., firewalls, EDR/XDR, SASE, IAM, MFA).
• Familiarity with vendor technologies such as CrowdStrike, SailPoint, BeyondTrust, and Abnormal Security.
• Skilled at translating technical detail into business value.
• Excellent communication and presentation abilities.
• Strong leadership and problem‑solving skills.
• Commercial and channel partner awareness.
• Strategic, collaborative, and execution‑focused mindset.

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