Birmingham City Council
Project Support Officer
Permanent
Grade C – £35,412-£44,075
Consultation grade – subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
Are you highly organised, data‑driven, and passionate about improving frontline services?
Join our Waste & Street Scene Performance Team and play a key role in delivering projects that keep Birmingham clean, safe and running smoothly.
As a Project Support Officer, you’ll work closely with the Performance and Improvement team to support the delivery of key projects and service improvements. You’ll help keep projects on track, turning data into insight and ensuring the team has the right information to make decisions.
What We’re Looking For
- Experience supporting projects, programmes or performance reporting
- Strong organisational skills and the ability to manage multiple priorities
- Confidence working with data (Excel and MS Office essential)
- Excellent communication skills and attention to detail
- A proactive, flexible approach and a passion for improvement
What You’ll Do
- Coordinate project plans, documentation and meetings
- Track performance, risks, actions and progress
- Produce reports, dashboards and presentations
- Support service improvement initiatives and change projects
- Manage data and help turn it into meaningful insights
- Work with internal teams and partners across the city
What We Offer In Return
- Membership of West Midlands Pension Fund – with generous employer contributions
- Enhanced holiday entitlement – 30 days, increasing with length of service
- My Rewards Scheme – access to over 800 brands providing discounts and savings
- Health and wellbeing support – independent and confidential employee assistance and counselling
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
Proof of right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
We are committed to safeguarding and promoting the welfare of our citizens and expect all staff and volunteers to share this commitment. For more information, see the Corporate Safeguarding Policy.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
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