Company: Rituals UK & Ireland (B Corp™)
Location: Manchester
Job Description:
Supervisor – Manchester Arndale (32 hours)
Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
About the role
As a Rituals Expert, you’re part of our in‑store management team. You are a master of the Rituals feel‑good experience with product expertise to match. You are a true brand ambassador, listening to our customers’ needs while mentoring our Rituals Advisors.
Key responsibilities
- Lead sales advisory and mentor Rituals Advisors.
- Collaborate with Store Manager, Assistant Store Manager to achieve personal and store goals.
- Interact directly with customers to ensure an optimal customer experience.
Qualifications
- Prior experience as a supervisor or Team Leader within retail or hospitality.
- Strong motivation to reach performance targets.
- Customer‑service mentality and team‑player work ethic.
- Decision making and problem‑solving skills.
- Eye for detail, organized and structured.
Benefits
- Training and development opportunities.
- Competitive bonus scheme.
- Rituals employee discount.
- Quarterly product allowance.
- Numerous wellbeing initiatives and EAP.
- Company & team events.
Location: Manchester, England, United Kingdom | Employment type: Part‑time | Seniority level: Mid‑Senior level
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Posted: January 11th, 2026