Hotel Food & Beverage Operations Manager
Tamworth, UK
Job Description
Posted Tuesday 28 April 2026 at 00:00
Full-Time (40 Hours)
Are you a high-energy hospitality leader ready to take on a fast-paced environment? Do you thrive on delivering unforgettable guest experiences while leading from the front?
AtDrayton Manor Resort, home to a popular theme park, zoo, and hotel, we’re looking for an exceptional F&B Operations Manager to oversee our front-of-house food & beverage operations — including our restaurant and conferences & banqueting. This is a unique opportunity to lead in one of the UK’s most exciting and dynamic leisure destinations.
Why is this role different?
This isn’t your typical F&B role. You’ll be at the heart of a resort that welcomes thousands of guests, from families enjoying the park to corporate events and large-scale functions. It’s fast, it’s varied, and it’s incredibly rewarding.
What You’ll Be Doing
Lead a High-Volume Operation
- Take full ownership of all FOH F&B operations across restaurant and events
- Ensure smooth, efficient service during peak trading and seasonal surges
- Act as the senior decision-maker during service
Be Visible. Be Hands-On. Lead from the Front.
- Maintain a strong presence on the floor
- Step into service to support your team when it matters most
- Set and uphold exceptional service standards
- Deliver seamless service across restaurant dining and large-scale events
- Ensure every guest, from families to corporate clients, receives a memorable experience
- Handle challenges quickly, professionally, and confidently
Lead & Develop Your Team
- Inspire, coach, and develop Assistant Managers and supervisors
- Build a motivated, engaged, and high-performing team culture
- Oversee rotas, labour control, and team development
Oversee Events & Banqueting
- Ensure flawless delivery of conferences, weddings, and events
- Support high-profile and large-capacity functions
- Work closely with sales and operational teams to ensure perfect execution
Drive Performance & Standards
- Monitor performance and continuously improve service delivery
- Support cost control, stock management, and operational efficiency
- Ensure full compliance with health & safety and licensing regulations
What We’re Looking For
- Proven experience in a senior F&B management role within ahigh-volume environment
- Strong background in both restaurant and events/banqueting operations
- A confident, hands-on leader who thrives under pressure
- Excellent organisational and team leadership skills
- A proactive problem-solver with a positive, can-do attitude
What You’ll Get
- The chance to work at awell-known UK resort destination
- A fast-paced, exciting environment where no two days are the same
- Opportunity to lead large teams and high-profile events
- Career progression within a growing hospitality and leisure business
- Free entry to the park, West Midland Safari Park and Waterworld for you and up to 4 Guest.
- Discounts across the Park and Hotel Stays
- Staff Events
- Free onsite car parking
- Subsidised Staff Canteen
If you’re ready to step into a role where energy, leadership, and guest experience are everything then this is your opportunity.
Apply today and be part of the experience at Drayton Manor Resort.
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