Lead Digital Product Manager (Sr. Manager)

As a Lead Digital Product Manager in the ACE organization, you will drive multiple products across a platform, contributing to defining, delivering, and managing the lifecycle of a suite of products that meet customer needs and align with Allstate’s strategic goals. You will lead and coach a team of Digital Product Managers to advance product strategy, driving innovation and growth.

Key Responsibilities

• Manage the strategic direction of a product family, ensuring alignment to highest priority outcomes, including vision and strategy for a suite of digital products.
• Conduct market and user research to identify trends, customer needs, and competitive landscape.
• Collaborate with cross‑functional teams to design, develop, and launch new digital products.
• Create forums for roadmap alignment and planning in support of strategic initiatives across the product portfolio.
• Optimize team ceremonies and practices, such as story grooming, prioritization, and backlog management.
• Define product performance metrics, monitor performance using analytics tools, and make data‑driven decisions.
• Communicate product progress and updates to internal stakeholders and external partners, ensuring appropriate prioritization and coordination.
• Engage in strategic vendor management, partnering with external vendors and internal sourcing leaders.
• Forecast and manage total cost of ownership, including vendor contracts, hardware costs, and labor costs, to ensure operational effectiveness.
• Gather and analyze customer feedback to continually improve the product.
• Drive maturity in product management practices and influence engineering, platform consultancy, and architecture leadership within the product domain and across ACE.
• Grow and mature Digital Product Management practitioner skills within the team by modeling expected skills and behaviors.

Essential Criteria

• Legal right to work in the UK; Allstate does not sponsor.
• At least 5+ years of experience as a Digital Product Manager.
• Minimum of 2 years’ experience coaching and mentoring multiple product teams.
• Experience in End User, Network, Compute, or Platform as a Service preferred.
• Experience with Agile methodologies and product management tooling.
• Understanding of development processes, human‑centered design, UX/UI design, and digital marketing.
• Ability to effectively communicate complex and innovative product concepts to cross‑functional development teams.
• Proven data‑driven decision‑making to influence product direction and prioritization.

Desirable Experience

• Experience working in the insurance industry or with enterprise‑level software solutions.

Skills

• Cross‑functional teamwork.
• External partner management.
• Influencing others.
• Internal stakeholder engagement.
• Product management and strategies.
• Roadmapping.
• Strategic direction and management.
• Systems thinking.

Supervisory Responsibilities

• This position has supervisory duties.

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